DEAR WEBSITE USER/CUSTOMER,
keystar Gems and/or any of its alliance partners (collectively, “keystar
Gems”, “we”, “us” or “our”) respect your privacy and take seriously
the issue of safeguarding your privacy online. keystar Gems wants you
to fully understand its privacy practices. Please read the following
privacy policy (this “Privacy Policy”) which applies to the web site
located at www.cvddiamond.co and all of keystar Gems associated web
sites linked to www.cvddiamond.co by keystar Gems as well as the
services accessible there from (collectively, the “Site” or the “Web
Site”). The purpose of this Privacy Policy is to inform you about the
types of information keystar Gems gathers about you when you visit
the Site, how keystar Gems may use that information, what choices you
have regarding keystar Gems use of your information and how you may
access information you provide to keystar Gems.
YOUR USE, VIEWING OR ACCSESSING OF THE SITE IN ANY MANNER
WILL CONSTITUTE YOUR ACCEPTANCE OF THIS PRIVACY POLICY
AND THE PRACTICES AND TERMS AND CONDITIONS DESCRIBED
HEREIN. IF YOU DO NOT AGREE WITH OR ACCEPT THIS PRIVACY
POLICY OR ANY OF THE TERMS AND CONDITIONS CONTAINED
HEREIN OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT
USE THE SITE. keystar Gems RESERVES THE RIGHT TO CHANGE OR
REVISE THIS PRIVACY POLICY AT ANY TIME BY POSTING CHANGES,
REVISIONS OR A NEW PRIVACY POLICY. YOU CAN ACCESS keystar
Gems PRIVACY POLICY AT ANY TIME AT www.cvddiamond.co.
YOU’RE CONTINUED USE OF THE SITE WILL CONSTITUTE YOUR
ACCEPTANCE OF ANY CHANGES OR REVISIONS TO, AND ANY
REPLACEMENT OF, keystar Gems PRIVACY POLICY.
We encourage you to periodically review this Privacy Policy.
For other terms and conditions that apply to your use of the Web Site,
please read the Terms of Use posted on the site.
PERSONALLY IDENTIFIABLE INFORMATION:
The Site is primarily a business to business web site. Hence you can
use the Site only after disclosing who you are or revealing required
personally identifiable information about yourself (and the business
entity you represent) and after the same has been validated by our
internal approval process. Personally identifiable information means
any information that may be used to identify you as an individual or a
company, including, but not restricted to, a first, last or business name;
office, billing or other physical address; an e-mail address; phone
number or other contact information; and a credit card number and
expiration date. When submitting personally identifiable information to
us, you represent to us that the information is true, accurate and
current in all respects, and you are automatically giving us your
unconditional consent to the collection, storage, use and disclosure of
your personal information as set forth in this Privacy Policy. You shall
be responsible to forthwith inform us of change in your personal
information as provided by you to us.
At various locations on the Site, such as when you contact us, register
to use the Site, log-in to a password protected area, place an online
order or make a purchase through the Site, we may request or provide
you with the option to supply us with certain personally identifiable
information. As part of creating an account on the Site, you may also
be requested to provide questions and secret answers, which we use
to help verify your identity and assist in resetting your password. If you
do not want your personally identifiable information collected, please
do not submit it to us. Please keep in mind that if you do not submit
personally identifiable information that is requested of you, you may
be unable to access certain locations and features on the Site. When
you provide us with personally identifiable information, we may use
that information to better understand your needs and for the purpose
of operating and improving the Site and our service offerings,
programs and your user experience. We may also use that information
to contact you, for example, to answer a question or respond to a
comment you have submitted.
Whenever you provide keystar Gems with personally identifiable
information, keystar Gems may use this information to send out
communications to you about itself and its products and services,
including but not restricted to information of new promotions, surveys,
contests, sweepstakes or product or service updates. keystar Gems
may also use your personally identifiable information to improve and
customize the Web Site’s content, layout, products and services.
Additionally, if you contact our diamond offices (and provide
personally identifiable information to the office) or submit a request or
inquiry through our Web Site, keystar Gems will use your personally
identifiable information to respond to your request or inquiry and to
update you with any other information that we believe may be of your
interest.
Whenever you place an order with keystar Gems, we may use your
personally identifiable information to confirm your order, to help
prevent and detect abuse or fraud, respond to your requests or
inquiries and update you with any other necessary information
regarding your order that we think would be helpful or interesting to
you.
CHILDREN’S PERSONAL INFORMATION
In some cases, when you visit the Site, we may also collect information
that is non-personally identifiable information or technical information
that, by it, cannot be used to identify or contact you. Examples of this
type of information include the type of Internet browser or computer
operating system you use, demographic information (e.g., your age,
gender or zip code), the date and time you visited the Site, the pages
you accessed, the name of the web site from which you linked to the
Site, country or residence and other anonymous data. We also may ask
for additional information which you have the option not to provide. We
may use non-personally identifiable information to analyze trends, to
gather broad demographic information for aggregate use and for
marketing and promotional purposes. Non-personally identifiable
information is not linked to any personally identifiable information. In
order to improve the Site, we reserve the right to use or disclose nonpersonal information in any way we see fit.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In some cases, when you visit the Site, we may also collect information
that is non-personally identifiable information or technical information
that, by it, cannot be used to identify or contact you. Examples of this
type of information include the type of Internet browser or computer
operating system you use, demographic information (e.g., your age,
gender or zip code), the date and time you visited the Site, the pages
you accessed, the name of the web site from which you linked to the
Site, country or residence and other anonymous data. We also may ask
for additional information which you have the option not to provide. We
may use non-personally identifiable information to analyze trends, to
gather broad demographic information for aggregate use and for
marketing and promotional purposes. Non-personally identifiable
information is not linked to any personally identifiable information. In
order to improve the Site, we reserve the right to use or disclose nonpersonal information in any way we see fit.
THIRD-PARTY SERVICE PROVIDERS AND WEB SITES:
We may share your personally identifiable information with third party
partners, agents, representatives and contractors (including but not
restricted to, shipping & forwarding companies, webhosting
companies, credit card processing companies, logistics companies,
jewelers, assemblers, data analysis firms, affiliates, third party
consulting or marketing firms and e-mail service providers). These
third parties only receive your personally identifiable information from
keystar Gems if such information is needed to provide their services,
and they are not authorized to use any personally identifiable
information for any other purpose(s) other than the purpose(s) set forth
by keystar Gems. However, we are not responsible for the privacy
practices of other web sites or third parties. We provide third-parties
with your personally identifiable information only to the extent
necessary to complete the requested service, product or transaction.
In addition, the Site may contain links to other web sites and to third
party service providers. When you use certain features or functions of
the Site, your Internet browser may automatically be directed and
opened to a third party web site and/or your information may be
furnished to a third party service provider for processing and storage.
Please be aware that unless explicitly stated on the Site, we are not
responsible for the privacy practices of other web sites or third party
service providers. We encourage you to be aware when you leave the
Site and to read the privacy statements of other web sites, including
every web site that collects personally identifiable information. This
Privacy Policy applies solely to information collected by the Site and
does not cover information collected elsewhere.
FOR keystar GEMS INTERNAL USE
We may review your personally identifiable information for accuracy
and errors/ omissions (if any) but are not obliged to do so. Your
personally identifiable information may be used to conduct internal
research on Site-users’ interests, behavior, demographics, and also for
better understanding and improvement of effectiveness, performance
and usability of the Site and our promotional programs. Further, we
may use this information internally to improve the Web Site content,
product offerings and marketing and promotional initiatives.
LEGAL COMPLIANCE AND FRAUD PROTECTION
Without limitation of any other provisions of this Privacy Policy, we
may collect and share any information, including personal information,
at our sole discretion, to comply with all applicable laws, regulations,
legal process or governmental requests, or in order to investigate,
prevent or take action regarding illegal activities, suspected fraud,
situations involving potential threats to the physical safety of any
person or as otherwise required by law. This includes exchanging
information with other companies and organizations for fraud
protection and credit risk reduction. We reserve the right to release
information contained within our access logs concerning any user of
the Site when that user is in violation of our Terms of Use or other
published guidelines or partakes (or is reasonably suspected of
partaking) in any illegal activity. We also reserve the right to report any
suspected illegal activity to law enforcement for investigation or
prosecution. Except as described in this Privacy Policy, we will not
disclose your personal information outside of keystar Gems without
your consent.
CUSTOMER FEEDBACK/REFERRALS
If at any time you provide feedback to keystar Gems or participate in
any promotional activities, we may post your feedback/responses on
the Web Site. All such feedback/responses shall on submission by you
become the sole property of keystar Gems and we shall be entitled to
use it in any manner whatsoever. However, we will remove your
personal information contained in the feedback/response from our
Web Site if you send a request via e-mail to keystargems@gmail.com.
If you refer one of our products to your business associate, or when
you e-mail a product to your business associate, through our Web Site,
you and your business associate’s names and e-mail addresses will be
required to ensure that your business associate knows that you have
requested keystar Gems to send them the e-mail. In connection with
such a referral, you and your business associate’s e-mail addresses
will only be used for this purpose unless permission is otherwise
granted.
TRANSFER OF INFORMATION
Information collected on this Web Site may be stored and processed in
any country in which keystar Gems or its agents maintain facilities and
by using this Web Site, you authorize keystar Gems to make any such
transfer of your personal and non-personal information for storage and
processing outside of your country. As part of any merger, sale of
company assets or acquisition, as well as in the event of insolvency,
bankruptcy or receivership, personal and non-personal information
may be transferred as one of the business assets of keystar Gems. You
grant your express consent for keystar Gems transfer of your personal
and non-personal information in any such business transaction. If local
laws applicable to you require you to provide express consent in a
particular form for a transfer as contemplated herein, at the request of
keystar Gems, you shall provide the same at no cost to keystar Gems.
DATA COLLECTION TOOLS
In addition to the information specified above, keystar Gems may
collect information about your use of the Site through electronic
communications protocols and cookies. As with most web sites you
visit, keystar Gems may automatically receive personal information
from you as part of the communication connection itself, which often
consists of network routing information (where you came from),
equipment information (Internet browser type) and date and time.
keystar Gems may also use cookies, embedded URLs and embedded
pixels to capture additional information.
IP ADDRESS
keystar Gems collects and you consent to the collection of your IP
address whenever you visit the Web Site, to help diagnose
performance of its servers, administer and tune the operation of the
Web Site, gather demographic information for aggregate use, and track
the date, duration of each session within the Web Site, analyze trends,
and track traffic patterns. Your IP address may also be used in
combination with your personally identifiable information for credit
card fraud protection and risk reduction.
ELECTRONIC COMMUNICATIONS PROTOCOLS AND COOKIES
keystar Gems may collect and you consent to the collection of nonpersonally identifiable information through cookies, web logs, web
beacons (also known as action tags) and other monitoring tools. This
non-personally identifiable information may be used for better
understanding and improving the usability, performance and
effectiveness of the Web Site and marketing initiatives. We may share
or transfer non-personally identifiable information with or to our
affiliates, licensees and partners. Where authorized by us, third parties
may use cookies, keystar Gems web log files, web beacons and other
monitoring technologies to compile, aggregate statistics on keystar
Gems behalf.
COOKIES
“Cookies” are pieces of data or text files that are sent by a web server
that are saved by your internet browser and stored on your computer.
Use of cookies is industry standard and information contained in
cookies will enhance your experience on the Site. Cookies are used to
analyze web page flow, evaluate promotions, deliver you a
personalized shopping experience, track visits from our
partners/affiliates and allow the use of our shopping cart. Cookies
contain information that can later be read by a web server in the domain
that issued the cookie to you. keystar Gems does not use cookies to
collect or store any personal information, but they may be tied to the
personal information you knowingly choose to provide to us.
We may use two types of cookies – session cookies and persistent
cookies – to enable us to collect aggregate information on the usage
patterns of the Site, such as what areas of the Site are visited most
often, so that we can tailor the Site to user preferences. Session
cookies exist only for as long as your Internet browser remains open.
When the session ends, the Internet browser is closed and the cookies
go away. Persistent cookies, in contrast, last from visit to visit.
Persistent cookies are saved on a visitor’s computer by the Internet
browser and do not go away when you exit your Internet browser.
You have control over cookies. Most Internet browsers can be set to
refuse to accept cookies, although this may affect your Internet
experience, including your use of the Site. You can also erase cookies
that are already on your computer, block all cookies or receive a
warning before a cookie is stored. Please refer to your Internet browser
instructions or “help” screen to learn more about these functions. If
you choose to have your Internet browser refuse cookies, the Site may
not function properly for you.
EMBEDDED PIXELS/ WEB BEACONS
The Web Site’s pages may also contain embedded electronic images
or pixel technologies, commonly referred to as web beacons. These
web beacons allow keystar Gems to track the number of users who
have visited the Web Site’s pages and may also be used to assist in
delivering cookies on the Web Site. In addition, we may also include
beacons in our e-mail messages in order to track whether the message
has been opened or acted upon.
EMBEDDED URLS
keystar Gems may also use a tracking technique that employs
embedded URLs to allow use of the Site without cookies. Embedded
URLs allow limited information to follow you as you navigate the Site,
but is not associated with personal information and is not used beyond
the session.
THIRD PARTY ADVERTISING AND CONTENT DELIVERY
keystar Gems may also use third-party advertising or content delivery
companies to serve ads or images on the Web Site. These third-parties
may use web beacons to save a cookie on your computer. This allows
the third party to recognize your computer each time you visit the Web
Site or e-mails, and to compile anonymous information.
SECURITY
keystar Gems is committed to the protection of the personal
information that you share with us. We utilize a combination of security
technologies, procedures and organizational measures to help protect
your personal information from unauthorized access, use or
disclosure. Whenever we transfer sensitive personal information over
the internet, we protect it using Secure Sockets Layer (SSL) encryption
technology. Certain personally identifiable information that you submit
to us may, however, not be encrypted during transmission, and with
respect to such information keystar Gems restricts access to such
information to those employees who need access to the information in
order to do their jobs. Encryption technology makes it difficult for your
credit card information to be intercepted or stolen while being
transmitted. However, it is not possible to guarantee the security or
integrity of information disclosed online because no data transmission
over the Internet is completely secure.
If a password is used to help protect your accounts and personal
information, it is your responsibility to keep your password
confidential. If you are sharing a computer with anyone, we suggest
you log out before leaving the Site in order to protect subsequent users
from gaining access to your information.
We urge you to take every precaution to protect your personal data
when you are on the Internet. Because no physical or electronic
security is impenetrable, you recognize the inherent risk in the use of
internet or such other data storage and transmission networks in
collection, storage, access and transfer of information. By using the
Site or e-mailing information to us, you agree to assume all risk in
connection with the information sent to us or collected by us when
using the Site.
CALIFORNIA PRIVACY RIGHTS
Pursuant to California Civil Code Section 1798.83, a California resident
who has provided personal information to a business with whom
he/she has established a business relationship has the right to request
from that business information about whether the business has
disclosed personal information to any third parties for the third parties’
direct marketing purposes. In general, if the business has made such
a disclosure of personal information, the business is required to
provide a list of all third parties to whom such personal information
was disclosed in the preceding calendar year, as well as a list of the
categories of personal information that were disclosed, upon receipt of
a request by a California resident. However, under the law, a business
is not required to provide the above-described lists if the business
adopts and discloses to the public (in its privacy policy) a policy of not
disclosing personal information to third parties for their direct
marketing purposes unless the customer first affirmatively agrees to
the disclosure, as long as the business maintains and discloses this
policy. Rather, the business may comply with the law by notifying the
customer of his or her right to prevent disclosure of personal
information and providing a cost free means to exercise that right.
HOW TO CONTACT US
If you have any questions or suggestions regarding this Privacy Policy,
or if you have submitted personally identifiable information through the
Site and would like access to such information or to have that
information corrected, please send an e-mail to your relationship
manager at keystar Gems or the keystar Gems customer service
department at keystargems@gmail.com or send a written request to:
CHANGING YOUR INFORMATION
If you would like to revise any of the personal information that you have
provided to keystar Gems while registering or using the Web Site,
please send an e-mail to your relationship manager at keystar Gems or
to our customer service department at keystargems@gmail.com and we
will correct or update it after due verifications.
SUBSCRIBE/UNSUBSCRIBE
We want to communicate with you only if you wish to hear from us.
There may be times when you will have the opportunity to subscribe to
an e-mail list or electronic newsletter that will send information about
the Site. You have the ability to change your preferences and opt-out
of receiving such communications. To opt-out of receiving
communications from keystar Gems : (1) select “unsubscribe” on our
subscription status page and enter the requested information; (2) make
your request by contacting your relationship manager at keystar Gems
or by sending an e-mail to our customer service department at
keystargems@gmail.com; (3) Click the “unsubscribe” link which is
included at the bottom of our e-mail communications and hit send; or
(4) Contact us via the e-mail address that is specified in the e-mail
communication. If you are contacting us by e-mail to unsubscribe,
please insert “UNSUBSCRIBE” in the e-mail subject line and the body.
If you unsubscribe, we will process your request as soon as reasonably
practicable, but in no event longer than ten days.
GOVERNING LAW AND JURISDICTION
All matters relating to this Privacy Policy and your access to, and use
of, the Site shall be governed by and construed in accordance with the
laws of India, applicable to agreements madeC and to be entirely
performed within India, without resort to its conflict of law provisions.
You agree that the Courts of Mumbai alone and no other courts shall
have the jurisdiction to entertain and try any action at law or in equity
arising out of or relating to this Privacy Policy and/or the Site, which
shall be filed only in the courts located in India and you hereby
irrevocably and unconditionally consent and submit to the exclusive
jurisdiction of such courts over any suit, action or proceeding arising
out of this Privacy Policy and/or your use of the Site.
